| Business Name |
e.t.c. Co., Ltd. |
| Operating Officer |
Akio Mizunaga |
| Address |
4-12 Takashiro Shinmachi, Oita City, Oita Prefecture |
| TEL |
070-1745-6971
|
| Email Address |
info@mush-wear.com
|
| URL |
https://mush-wear.com/ |
| Sales Price |
Amount (tax included) displayed on the product page |
| Additional Costs Other Than Product Price |
Shipping: A flat rate of 600 yen nationwide. For Okinawa and Hokkaido, an additional 660 yen may apply depending on weight. |
| Payment Methods |
Various credit cards/Amazon Pay/Google Pay/Apple Pay
|
| Payment Due Date |
Credit card: Upon billing from your credit card company
Google Pay/Apple Pay/Amazon Pay: Upon billing from the credit card company registered to each account |
| Delivery Time for Products |
7-20 business days (excluding Saturdays, Sundays, and holidays) after payment confirmation
|
| Returns and Conditions |
If you wish to return or exchange an item, please contact us by email in advance.
We cannot accept returns or exchanges in the following cases:
- Subjective aspects such as material smell or feel.
-
Items with individual differences due to washing or distressed processing, etc.
-
Pen marks or loose stitching from the manufacturing process, slight variations in seams.
-
Minor stains or scratches in inconspicuous areas such as linings, where there is no problem with use.
-
For footwear, minor scuffs, dirt, excess glue, etc. occurring during the manufacturing process.
-
Unopened buttonholes.
(Some products are shipped with unopened buttonholes to guarantee they are new.)
-
For select brands, if the tag differs from the brand name or if there is no tag.
-
Cases deemed to be within the range of individual product variation.
-
Minor marks from manufacturing (that can be removed by washing).
-
Regarding loose threads (thread ends):
If pulling a loose thread does not create a hole, there is no problem with the product itself. We ask that you cut the loose thread with scissors and use the product as is.
-
Slight variations in product size and color.
-
Products that have been worn or used even once.
-
Inquiries made more than 7 days after arrival.
-
If the item is not returned within the period specified by our company after an inquiry.
|
